Job Details
Patient Order Coordinator
Location : Malta
Job type : Customer Service
Job ref : GMTTWEB1505
Expiry date : 30-06-2024
Sector : Hospital and Clinics
Salary : Basic 1150 €
Published : 154 days ago
Job Details

Essential duties

  • Greet patients warmly and assist them in navigating the electronic meal ordering system.
  • Work closely with patients and the hospital staff to understand the patients’ dietary requirements and preferences, ensuring that meal selections meet their needs.
  • Prepare hot drinks and snacks for breakfast, afternoon, and evening snacks in accordance with hospital policies and procedures.
  • Assist patients during meal times by addressing any additional needs.
  • Collaborate effectively with ward staff and nursing officers to ensure seamless coordination of patient meal services and address any patient concerns or inquiries.
  • Get the sign off from the Nursing Officers on the digital system.
  • Report immediately to the supervisor any damages or losses.
  • Check that all meals are in order well-presented and according to the required standards.
  • Collect the food trolley from the depot and dock it in its respective station.
  • Maintain cleanliness and organization of the food service area, including equipment and supplies.
  • Follow the Standard Operating Procedures as instructed by the Company.
  • Adhere to food safety and sanitation guidelines to ensure the safety and well-being of patients and colleagues.
  • Maintain a professional appearance by consistently presenting oneself in a smart, well-groomed manner, and wearing the designated full uniform while on duty.
Minimum requirements
  • Experience - Minimum 03 years in Any Customer Care Service industry
  • Language   - Fluent in English : Speaking / Reading / Writing / Listening
  • Age Limit    - 40
  • Education   - Plus Two or Any Degree 
Hours of work/Monthly
  • 160 hours Monthly
Duration of contact
  • One year
Other conditions
  • As per local law