Patient Order Coordinator
Location | : | Malta |
Job type | : | Customer Service |
Job ref | : | GMTTWEB1505 |
Expiry date | : | 30-06-2024 |
Sector | : | Hospital and Clinics |
Salary | : | Basic 1150 € |
Published | : | 190 days ago |
Job Details
Essential duties
- Greet patients warmly and assist them in navigating the electronic meal ordering system.
- Work closely with patients and the hospital staff to understand the patients’ dietary requirements and preferences, ensuring that meal selections meet their needs.
- Prepare hot drinks and snacks for breakfast, afternoon, and evening snacks in accordance with hospital policies and procedures.
- Assist patients during meal times by addressing any additional needs.
- Collaborate effectively with ward staff and nursing officers to ensure seamless coordination of patient meal services and address any patient concerns or inquiries.
- Get the sign off from the Nursing Officers on the digital system.
- Report immediately to the supervisor any damages or losses.
- Check that all meals are in order well-presented and according to the required standards.
- Collect the food trolley from the depot and dock it in its respective station.
- Maintain cleanliness and organization of the food service area, including equipment and supplies.
- Follow the Standard Operating Procedures as instructed by the Company.
- Adhere to food safety and sanitation guidelines to ensure the safety and well-being of patients and colleagues.
- Maintain a professional appearance by consistently presenting oneself in a smart, well-groomed manner, and wearing the designated full uniform while on duty.
- Experience - Minimum 03 years in Any Customer Care Service industry
- Language - Fluent in English : Speaking / Reading / Writing / Listening
- Age Limit - 40
- Education - Plus Two or Any Degree
- 160 hours Monthly
- One year
- As per local law